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These quick tips are designed to help you get through these hard times. If you have any tips that you want to share, send them to in a new tab)


For better (income! staying open!) or worse (virus exposure!), the time to reopen is here. Or nearly here. Or here for a bit before things close down again.

There is no way to predict what will happen upon reopening, but it is important to have a plan. Our friends at Rezdy put together this reopening checklist(opens in a new tab) for you. It is full of great information with both strategic and operational tips like:

Order appropriate sanitisation stock: There are shortages. Now’s the time to start preparing your order for items like handwash, sanitiser, towels, and wipes. Your business likely orders these already, but you can safely assume that guest and team consumption in this period will be higher than pre-pandemic. Ensure that you have appropriate stock so you’re not on the backfoot once you reopen and try to rush in an order at the same time as other businesses are doing the same.

One thing that unfortunately needs to be added is preparing for a reclosing. Reopening is exciting and there is a lot to be done, but the unfortunate reality is that the virus is still very active in much of the world. Some places that have started opening are now starting to close or enforce restrictions again. We’ve been through closing once. Don’t forget those lessons or you risk being caught off-guard in the (hopefully avoidable) future.

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