What is TigerCare? TigerCare is a range of support services we provide for all of our tourism website clients. We won’t abandon you after we’ve launched your website. With TigerCare, your website will never fall out of date as we’ll stick around to host your site, make monthly updates, and add new content as your business grows. Read the various useful TigerCare features below and please feel free to get in touch if you have any questions.
What’s Included with TigerCare?
This is what sets us apart from the pack. Our theme is always advancing with new features and capabilities to make your site perform even better and push the margins to sell even more tours. With this feature, you’ll never need a new site again.
Our hosting provider offers top-of-the-line response times. We also include a CDN (content delivery network) that will make your site blazing fast. We average 99.99% uptime on our sites. Our hosting provider offers 24/7 emergency support, which ensures that your site is always selling.
Have a new tour? We’ll build you a page for it! With our TigerCare package, you have the option to add up to one page per month to your site. This allows your site to always reflect your current offerings and to grow as your business grows. Now you can focus on running your business.
SSL certificates allow your tourism website to load via an encrypted connection directly between the visitor and the server, giving users peace of mind that their data is secure. Loading websites via HTTPS is crucial for modern users, and it even boosts your Google ranking.
We’ll take the hassle out of making changes to your tour website. Just tell us what you want to change and leave the rest to us. We make most small changes (like wording or pricing) within 24 hours. Editing your site has never been more convenient.
We want you to love the design of your tourism website; so, if there’s something you notice about the design that isn’t perfect, we’ll be there to help. If you take new photos that really capture the awesomeness of your tour, we’ll put them up on your site in a heartbeat.
Our TigerCare team members are new technology junkies. We can offer our advice and expertise on a range of topics, such as Analytics, page speed, website editing, plugins, widgets, heatmaps, improving UX, & more! We’re problem solvers who love learning how to help you succeed.
Have you ever updated your tour website’s CMS only to have it crash? We perform appropriate testing every time a new version of WordPress comes out. After testing, we roll it out to all of our sites to make sure you are on the most up-to-date version. The same goes for any plug-ins we use on your website too.
While we are confident in our abilities to maintain 99.99% uptime on your site, it would be arrogant not to have a safety net. We have a daily backup system so you can rest easy at night knowing your site is in good hands.
Thank you to the TourismTiger team for not only helping create a beautiful website, but for making the process incredibly smooth and enjoyable. You take customer service to the next level, and we are so grateful for your time and attention!
I feel glad we gave TourismTiger our time and trust to create this efficient and attractive website. By guiding us throughout the process we also got a better understanding of our future customer needs and how to meet them. We received more than expected.
Yes, we can train you on how to enter the back-end of your site to make any simple changes. With TigerCare, we can make these changes for you, add any new pages you might require and handle other upgrades you might want.
No. While we endeavor to ensure each and every client is happy, we don’t lock anyone in with any long-term contracts. Should you wish to opt-out of TigerCare at any point, all you need to do is let us know. From there, you can migrate your site over to your own hosting platform.
The short answer is no — we build all our websites on our customized TourismTiger system which our TigerCare and development teams know like the back of their hands. If you’d still like to take advantage of our TigerCare service, get in touch with us to get a quote on TourismTiger rebuilding your website.