Skip to main content

We get it, insurance can be about as exciting as watching paint dry. But there’s nothing more sobering than realizing the consequences of being caught without it when misfortune strikes.

Every business faces its share of risks, but as a tour operator, you have some unique challenges to tackle. Running your business without proper insurance is akin to using a museum as a cat shelter – it might seem harmless until disaster strikes. And trust me, cats can break things. I know from experience.

Picture this: You have to cancel a tour due to a flat tire or inclement weather. If you run large tours, this could be a logistical nightmare. That’s why you need insurance. Here are six types of insurance every tour operator should consider:

1. General Public Liability Insurance:
Think of this insurance as your safety net against damage to third-party property and bodily injury. Imagine if your tour vehicle crashes into someone’s property or, worse, injures a pedestrian. In today’s world of inflation, houses and medical bills are among the most costly expenses. This type of insurance is non-negotiable and is one of the first things that travel agents look for when partnering with tour operators.

2. Workers Compensation Insurance:
Running a tours and activities business is no walk in the park. You likely have a team or, if you’re a one-person show, you’re putting in some serious hours. But what happens if one of your team members gets injured on the job? Accidents can happen to anyone – a trip over a cord could lead to costly compensation claims. Without insurance, you could find yourself in a financial predicament.

3. Commercial Crime Insurance:
We trust our employees, but let’s face the facts – statistically, some employees pilfer from their employers. Imagine waking up one day to discover that an employee has been embezzling thousands from your business. For many tour operators, this could make or break their livelihood. Commercial crime insurance comes to the rescue, covering financial losses resulting from an employee’s theft or other misdeeds.

4. Cyber Liability Insurance:
In the age of online bookings, you need to stay vigilant against a nefarious group known as ‘hackers.’ These individuals exploit online system vulnerabilities to steal client information, including payment details. While using a secure booking system like Rezdy helps, accidents can still happen. Cyber liability insurance steps in to help manage and mitigate the costs associated with data breaches.

5. Commercial Property Insurance:
No matter where your business operates, there’s always a risk of property damage. Whether you’re situated by the beach with the threat of floods or in the city with fire or theft concerns, you must protect your assets. It’s unfortunate, but accidents do occur, and commercial property insurance ensures you’re prepared to handle unexpected costs.

6. Business Interruption Insurance:
The scenarios mentioned above could force you to temporarily shut down your business, resulting in lost revenue. You’ve worked hard to build your business, and you don’t want to revisit the unemployment days. Business interruption insurance safeguards you against these financial losses.

In the unpredictable world of tour operations, insurance isn’t just a safety net; it’s your business’s lifeline. We’ve seen recently how those affected by wildfires and or flooding have been forced to cancel trips or refund clients. While insurance might not be the most thrilling topic, it’s undoubtedly one of the most vital aspects of running a successful tour operation. Don’t wait for misfortune to strike, make sure you protect your business today.


Find this article useful? Enter your details below to receive your FREE copy of 95 Epic Places To List Your Tours and receive regular updates from Tourism Tiger and leading industry experts.

By submitting this form, you agree to Tourism Tiger contacting you via email.

(opens in a new tab)