“When the process started, I thought, ‘okay, I’m dealing with professionals.’ I felt like your team knew what they were doing, and you went above and beyond. Everything that I shared with you, I found I didn’t need to review it too much, which made it much easier on my end. I felt like you were actually there to help me.
My previous site was in only Portuguese, so I expected to do a bit more work on my end. But your team told me, ‘Don’t worry, we’ll take care of that—it’s what we’re here for!’ So I didn’t need to get involved as much, which is amazing for entrepreneurs. Everyone that works in tourism knows the same thing—it’s hard for us to stop and collect the information that you need. But you said,
‘No, don’t worry, we’ll handle it, we’re here to help you.’ And that’s how I felt! Even my catalogue was in Portuguese, and you were able to create amazing content in English just from that. You didn’t need to ask me many questions, but when you did, it was very well presented, which made it easier for me. I’m very organized, and I like working with people that are as organized as I am.
I love the speed! The speed was something that was very important to me. And I know the speed changes from time to time, but whenever it has changed, we just send TigerCare an email and the team gets it back to normal right away. I was really glad that you were able to deliver the speed that I wanted like you had promised.”